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Cancelation policy

For individual rooms or suites:

 

June 15 - September 15  (High season)

A 50% deposit required at time of booking. Non-refundable if cancelled within 14 days of the scheduled arrival date.

 

September 16 - June 14 (Low season)

A 50% deposit required at time of booking. Non-refundable if cancelled within 48 hours of the scheduled arrival date. 

 

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For entire resort or large gathering bookings:

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A 50% deposit required at time of booking. Non-refundable if cancelled within 90 days of the scheduled arrival date. 

 

 

Pet policy

Smokey Hollow welcomes small dogs only (30 lbs or less). We ask that you call us directly to book your pet-friendly room. Please note that pets may never be left unattended and must be leashed when on Smokey Hollow property.

Smoking policy

Smoking is not permitted in our rooms or pavilion. If you wish to smoke outdoors, an ashtray can be provided.

Damages & cleaning policy

Guests are responsible for any damage caused to rooms, furnishings, or property during their stay. Additional charges may apply if a room is left in an unusually dirty condition or requires excessive cleaning. A minimum $100 cleaning or damage fee may be applied in such cases.

cancelation and policies

Please review our policies below and feel free to reach out to us with any questions you may have.

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