Please review our policies below and feel free to reach out to us with any questions you may have.

Cancelation policy

For individual rooms or suites:

 

June 1 - September 30  (High summer season)

A 50% deposit required at time of booking. Non-refundable if cancelled within 14 days of the scheduled arrival date.

 

October 1 - May 31 (Low winter season)

A 50% deposit required at time of booking. Non-refundable if cancelled within 24 hours of the scheduled arrival date. 

 

For entire resort or large gathering bookings:

A 50% deposit required at time of booking. Non-refundable if cancelled within 90 days of the scheduled arrival date. 

 

 

Pet policy

Smokey Hollow welcomes small dogs only. We ask that you call us directly to book your pet-friendly room. Please note that pets may never be left unattended and must be leashed when on Smokey Hollow property.